Customer satisfaction is the priority of IFIC Bank. We have undertaken time-tested and robust initiatives to meet and surpass our customers’ expectations. So long our customers have graced us by visiting our branches and service centres. Henceforth, our motto is to reach out to the customer 24/7 to make banking easy and pleasant. This will be delivered through time-honoured bricks and mortar presence as well as through digital platforms. We are also opening banking booths to be in your neighbourhood and extending our firm hands through a robust digital platform. We are creating a virtual banking service proposition by setting a 24/7 interactive Customer Care Centre. By keeping you in mind we have launched need-based and customer-friendly products like ‘Aamar Account’, ‘IFIC Home Loan’, ‘IFIC Agami’ and customer-centric services like One-Stop Service Model. We have also developed our Customer Care Centre into a One-Stop Touchpoint. Hence, we are committed to being around you, all-time, to deliver an unbounded banking experience.