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IFIC Bank Contact Centre Opened in the city
IFIC Bank Contact Centre was inaugurated at Progati Sarani by a valued client of the Bank and Managing Director of Elegant Group Mr. Tanveer Ahmed. Bank's Deputy Managing Director (Business) Mr. Mati-ul Hasan, Deputy Managing Director (Operations) Mr. Wakar Hasan and senior officials were present at the inaugural ceremony on Monday.
September 17, 2012: The IFIC Bank Contact Centre was inaugurated at AJ Heights at Progati Sarani in the city on Monday. Customers can get information on accounts, cards, loan, branch or ATM locations, exchange rates etc. from the Contact Centre by simply dialing 16255 or 044720 16255 from any phone.

Managing Director of Elegant Group and owner of the premises Mr. Tanveer Ahmed inaugurated the Centre at a simple ceremony while Bank's Deputy Managing Director (Business) Mr. Mati-ul Hasan, Deputy Managing Director (Operations) Mr. Wakar Hasan and senior officials attended the function.

Speaking on the occasion, Mr. Mati-ul Hasan said the Contact Centre was launched as IFIC Bank was diversifying its business activities. “The Bank will introduce new products and services in future to ensure customer satisfaction,” he said.

Mr. Waker Hasan said the newly launched contact centre will live up to the expectation of customers. “A group of trained and experienced people equipped with required technology has been deployed in the centre in order to provide quality services to customers,” he added.

Mr. Tanveer, who is also a top readymade garment exporter, said his business flourished due to the generous support and cordial services of IFIC Bank. “I have been doing the business with the Bank for last 20 years or so. I am happy to learn that the bank is introducing new products and services at competitive rates to benefit the customers,” he noted, wishing the success of the contact centre.
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Our Mission is to provide service to our clients with the help of a skilled and dedicated workforce whose creative talents, innovative actions and competitive edge make our position unique in giving quality service to all institutions and individuals that we care for.
We are committed to the welfare and economic prosperity of the people and the community, for we drive from them our inspiration and drive for onward progress to prosperity.
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